AI Chatbot Developer

Do you thrive on building bots and finding new technologies? Can you work well cross- functionally?

We’re on a mission to transform how people interact with technology—and we’re looking for a passionate AI Chatbot Devloper to help us get there. You’ll collaborate with cross-functional teams, dive deep into conversation data, and continuously push the boundaries of what AI can do for customer engagement.

What will I do:

• Build and optimize bots using platforms like Amazon Lex and Zendesk AI Agents (Ultimate), as well as exploring new technologies
• Integrate conversational interfaces with our existing systems (CRM, ticketing, knowledge bases)
• Analyse conversation data to continuously improve bot performance and user satisfaction
• Collaborate with internal and external stakeholders to work on solutions to problems

What will I bring:

• Proven Experience with Conversational AI Platforms (Ultimate AI, Amazon Lex or Equivalent)
• Understanding of NLP concepts, intent recognition, and conversation design principles
• Experience with System Integrations, REST APIs, Webhooks, Postman & JSON
• Data Analytic Skills
• Excellent communication skills - you'll need to explain technical concepts to non-technical stakeholders

Advantageous:

• Familiarity with Zendesk
• Voice Interaction Design Experience
• Programming Skills – Python/Javascript/Node.js

Why Join Ventrica?

At Ventrica, we’re not just delivering digital projects — we’re transforming and challenging the art of the possible. If you’re ready to be a future expert on technologies, and enhance our CX, then we would love to talk.

We are bold in our technologies, passionate about what we do, and we fully trust your expertise.